Diabetes Express is firmly committed to ensuring online user privacy. We provide this notice to explain our online information-gathering practices and the choices you can make about the way information about you is collected and used.

Please read the following Diabetes Express Privacy Notice:

Commitment to Privacy

Because protecting the privacy of site visitors and customers, is important to us, Diabetes Express does not sell, trade, rent, give or distribute information about you or your Diabetes Express account to any third party, without your permission.

Information We Collect

This notice applies to all information collected or submitted on diabetesexpress.ca. Diabetes Express does not collect personally identifiable information about you unless you voluntarily provide it. At any time, before you submit, you may opt-out of providing such information by closing the Diabetes Express website.

Examples of personally identifiable information which you may provide to us while using our site include:

• E-mail address
• Name
• Phone number
• Information about your computer and browser

In general, when you visit diabetesexpress.ca to read or download information such as our brochures or price lists, we collect and store only the following generic information about your visit:

• the name of the domain from which you access the Internet (for example, rogers.com if you are connecting from a Rogers account)
• the date and time of access to our website
• the path taken through our website
• the Internet address of the website which linked directly to our site

This data does not include any personal information or details.

Way We Use Information

We use the personally identifiable information you provide to:

• Fulfill your request
• Help you quickly find and/or receive information about Diabetes Express
• Alert you to updated information and services
• Provide more complete service
• Improve the content of our Web site
• Answer your questions

We do not share this information with outside parties without your permission.

We use non-identifying and aggregate information about site visitors to measure the number of visitors to the different sections of our site, and to help us make our site more useful to visitors.

We use return email addresses to answer the email we receive. Such addresses are not shared with outside parties without your permission.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Commitment to Data Security

Diabetes Express takes all possible precautions to protect your personally identifiable information from loss, misuse, alteration and destruction. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. In some areas of our Web site, we require a user ID and password for you to access certain information. Diabetes Express will never disclose passwords to third parties. However, you are responsible for maintaining the privacy and security of your password.

Cookies

A cookie is a piece of data stored on your hard drive or in your computer's memory containing information about your visit. This makes it more convenient for users by allowing them to visit pages within a site without having to input personal information every time they click a link within the website.

For the Diabetes Express online store to operate, your browser must be set to accept cookies. If you are concerned about having your browser enabled to accept cookies while you are surfing other websites, we recommend that you enable your browser to notify you when it is receiving a cookie. This gives you the ability of accepting or rejecting any cookie presented by the web server you are visiting.

When you link to other sites from Diabetes Express, our privacy policy no longer applies. You should always review the other sites' privacy policy.

To Contact Us

Should you have other questions or concerns about this privacy policy, please call us at 1-866-418-3392 or send us an email at customer.service@diabetesexpress.ca.